Communications
SMS Order Updates That Bring Customers Back
Automated order confirmations and delivery updates via SMS — configured once, sent on every sale.
StokUp TeamApril 12, 20264 min read
Photo: Unsplash
Customers expect to know when their order is confirmed, packed, and on the way. Manual WhatsApp messages do not scale — but generic SMS blasts feel cold. Template-based SMS hits the balance.
StokUp integrates with Hubtel for SMS delivery. Create templates with placeholders, toggle automations per event type, and track send logs. WooCommerce orders can trigger SMS automatically when configured.
- Customisable SMS templates with variables
- Wallet-based SMS unit management
- Automation toggles per notification type
- Full send logs for compliance and debugging
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